The Job Developer will work collaboratively to provide vocational services to job seekers with a focus on the under-represented workforce, NEET (not in education, employment or training) youth and those farthest away from labour market attachment. The Job Developer is responsible to market programs and above-noted job seekers to local employers, creating employment opportunities that meet the needs of the job seeker, employer and the future of work needs. This includes relationship building and recruitment of employers that match the needs of job seekers and service delivery, facilitating job matches and employment consultations, arranging, and managing work placement opportunities.
Primary Duties and Responsibilities
- Commitment to work in a culture of change with a willingness to improve.
- Work with all team members to achieve organizational mission, vision, mandate and strategic priorities.
- Actively participate in organizational strategic visioning and planning.
- Actively participate in organizational activities including community involvement, volunteering and/or resource development.
- Represent and promote the organization in the community through community and employer partnerships, and participation in stakeholder meetings and working groups.
- Utilizing labour market information, identify opportunities for service delivery to meet economic demands and present ideas for organizational growth to Team Lead(s) and Director of Programs.
- Build relationship with employers to strengthen their commitment and understanding of the benefit of hiring underrepresented groups in the workforce.
- Actively work to increase Work Prep’s presence in the business community, assisting Work Prep to become as a desired resource for workforce recruitment and development.
- Support clients in achieving action plan activities by providing access to employment supports and work placements within available financial resources.
- Understand and complete all financial documentation that support both participant and professional expenditures in a timely manner.
- Work collaboratively with Director of Programs and Financial Coordinator to manage workplace contracts, invoicing and follow up.
- Work with Director of Programs to identify, understand and monitor expectations, and strategies for successful outcomes.
- Actively participate in organizational professional development opportunities and evaluations.
- Stay current in organizational core modalities, practicing and integrating them into service delivery and team communication and support.
Labour Market Knowledge/Employer Partnerships:
Research and remain current in labour market and industry trends and standards, the unemployment rate; and understand the way they influence the economy and job market and the direct implication for clients on their journey to employment.
- Utilize labour market information to inform quarterly targets for relationship building and new partnership opportunities with businesses, and industry sectors.
- Utilize labour market information to inform future service delivery planning.
- Collaborate with Case Managers to support clients in vocational counselling by completing and sharing labour market research that is specific to client action plans, needs or questions.
- Partner and network with employers and industry sectors to gain labour market information that is specific to employer needs and challenges, including cold calls, networking, employer events, etc. Utilize information to inform service delivery, and assist Work Prep to better understand and speak corporate language.
- Build network of employers in each sector that connects with Work Prep for labour market knowledge, involvement in service delivery, client employment opportunities and is committed to promoting Work Prep in the business community.
- Regularly engage with labour market stakeholders and employer network; executing both formal and informal communication methods to maintain relationship and partnership to meet organizational and client needs.
- Collaborate with team members to identify, research and organize employment opportunities that focus on learning for clients.
Collaborative Case Management
- Work collaboratively with team members to support client action plan activities by:
- Identify and work with team members to coordinate job matching that meet the individual client needs and skills, recognizing that the plan may change, and being flexible to the changing direction. This includes direct hires, work assessments and work placements.
- Cold call and follow up on client employment applications, utilizing the opportunity to build a relationship with new employers and support the client application by providing supporting information obtained through team members.
- Complete job follow up with the employer and work with team members to resolve any employer identified issues.
- Research and understand the employer product/service and work with team members to understand clients strengths and skills and match them to employer looking for those strengths and skills.
Reporting and Evaluation:
Ensure the effective, efficient and confidential collection, processing and reporting of quality case files, reports and information requirements.
- Prepare for, and participate in regular activity monitors and evaluations with Director of Programs.
- Work with Director of Programs and Team Lead(s) to evaluate the provision of programs and services for the purpose of learning, growth and development of yourself, your team, the program and the organization.
- Understand and abide by organizational and governmental security regulations and protocols.
Areas of specialization/expertise
Each individual staff member will collaborate with Director of Programs to identify areas of leadership, specialization and expertise within their own and others roles.
Knowledge, skills and abilities
Knowledge of labour market trends, standards and available opportunities.
- Knowledge of employment and educational programs.
- Ability to develop supportive working relationships with clients, staff and employers from various cultural, economic and social backgrounds.
- Ability to plan, organize and research.
- Able to work effectively within a team environment.
- Strong oral and written communication skills.
- Digital Literacy – Proficient in Microsoft Office Suite, Internet and E-mail, including remote access and use of technology through cell phone.
- Ability to develop marketing and learning content on a variety of social media platforms including: LinkedIn, Facebook, Websites, Instagram, Snapchat and Twitter.
Undergraduate degree in economics, business administration, social sciences or related field
- Reality Therapy Certified or a commitment to pursue Certification.
- Motivation Interviewing and Stages of Change Training or a commitment to pursue.
** While commitment to pursue will be considered, all individuals applying must be able to effectively demonstrate understanding of Motivational Interviewing, Stages of Change and Reality Therapy/Choice Theory and its application to career and employment services.
- Minimum two years experience in career counselling, particularly in the human service sector and in community based organizations
- Experience working with clients from various cultural, economic and social backgrounds
A combination of education and experience may be accepted.
Reporting: Director of Programs.
Salary: $47,497.00 annually.
Scheduled Day Off every three weeks, comprehensive benefit plan.
Apply: Apply by email to firstname.lastname@example.org with a cover letter and resume by May 11, 2020.