Join Our Team! Work Prep is Hiring! Group Facilitator/Case Manager

Job Purpose

Regina Work Preparation Centre

 Job Title: Group Facilitator/Case Manager

The Group Facilitator/Case Manager will work collaboratively to deliver vocational services, including digital technology to ensure that group participants are able to gain the skills and experience to successfully participate in the labour market. Group Facilitators are responsible for career related curriculum and assessments that assist job seekers to build skills and readiness across the employability dimensions through group based learning. Group Facilitators are responsible for evaluating the effectiveness of group based programming and recommending new tools, technologies and resources for use in the classroom.

Primary Duties and Responsibilities

 Organizational:

  • Commitment to work in a culture of change with a willingness to participate in continuous improvement
  • Work with all team members to achieve organizational mission, vision, mandate and strategic
  • Actively participate in organizational strategic visioning and
  • Actively participate in organizational activities including community involvement, volunteering and/or resource
  • Represent and promote the organization in the community through community and employer partnerships, and participation in stakeholder meetings and working
  • Utilizing program experience, knowledge and evaluation, identify gaps in service and present ideas for organizational growth to Program

 

Financial:

  • Identify and work with Administrative Coordinator to order supplies needed for group programming within available financial
  • Work with Case Managers to identify individual intervention needs that require financial support within available financial resources.
  • Understand and complete all financial documentation that support both participant and professional expenditures in a timely

Professional Development:

  • Work with Team Lead and Director of Programs to identify, understand and monitor expectations, and strategies for successful
  • Actively participate in organizational professional development opportunities and evaluations.
  • Stay current in organizational core modalities, practicing and integrating them into service delivery and team communication and

Group Facilitation:

  • Develop group based, online and self-directed vocational services including research, curriculum development and study materials that meet contract objectives and
  • Work collaboratively with fellow team members to coordinate access to interventions identified in individual action
  • Provide group based employability services that support individuals in gaining current, relevant labour market information to support the development of suitable and relevant vocational
  • Provide group based employability services that support individual acquisition of life and employability skills, and the development of self-marketing tools that are identified in individual action
  • Develop curriculum and training that utilizes digital technology and builds digital skills to meet the current and future labour market
  • Provide group based employability services that support individual acquisition of job search skills and an understanding of job search
  • Work collaboratively with participants to support the achievement of interventions identified in mutually agreed upon, strength based action
  • Gather information about individual motivation and readiness for change, strengths and assets, needs and challenges, interests and goals to inform ongoing
  • Understand and utilize available vocational assessments and be able to interpret results to inform participant assessments and action
  • Research, understand and maintain knowledge of community resources and other support services available to participants from community partners and other

Case Management:

  • Gather information about individual motivation and readiness for change, strengths and assets, needs and challenges, interests and goals to inform intake and
  • Understand and utilize available vocational assessments and be able to interpret results to inform participant assessments and action
  • Work collaboratively with participants to develop, implement and monitor progress of mutually agreed upon, strength based action
  • Work collaboratively with fellow team members to coordinate access to interventions identified in individual action
  • Provide client centered case management services that support individuals in gaining current, relevant labour market information to support the development of suitable and relevant vocational
  • Provide client centered case management services that support the acquisition of life and employability skills, and the development of self-marketing tools that are identified in individual action
  • Deliver Vocational Services that utilize digital technology and build digital skills to meet the current and future labour market
  • Provide client centered case management services that support the acquisition of job search skills and an understanding of job search
  • Research, understand and maintain knowledge of community resources and other support services available to participants from community partners and other

Customer Service

  • Speaking Skills: Steer conversations toward a positive outcome with the use of positive language. Stays positive and turns problems into solutions to build quality service
  • Empathy: Approaches each person with the goal of understanding their emotions and point of
  • Adaptability: Works with groups requires the mental flexibility to respond to a variety of situations in a way that fits for each
  • Communication: Is approachable, professional and upbeat. Is clear, confident and practices active listening using reflections and reframing to gain understanding and demonstrate empathy.
  • Attentiveness: Is fully present and respectful. Maintains eye contact, speaks clearly, greets every individual and does a post check-in at the end of each interaction. Offers compelling information that leads to conversations and additional
  • Self-Control: Remains calm, patient, positive and
  • Takes Responsibility: Strives to resolve the issue in a single interaction by taking responsibility for how the solution
  • Time Management: Is attentive to the ebbs and flows of the group. Is organized and prepared to manage the priorities, regular requests and the

Reporting and Evaluation: 

  • Ensure the effective, efficient and confidential collection, processing and reporting of quality program and case files, reports and information
  • Prepare for, and participate in regular activity monitors and evaluations with Team Lead and Director of
  • Work with Team Lead to evaluate the provision of programs and services for the purpose of learning, growth and development of yourself, your team, the program and the organization.
  • Understand and abide by organizational and governmental security regulations and protocols.

Areas of specialization/expertise 

  • Each individual staff member will collaborate with Team Lead to identify areas of leadership, specialization and expertise within their own and others

Knowledge, skills and abilities 

  • Knowledge of adult education
  • Knowledge of employability skills material and facilitation
  • Ability to develop supportive working relationships with clients from various cultural, economic and social backgrounds
  • Ability to plan, organize and research
  • Knowledge of employment and educational programs, career counselling, counselling theory and practice and vocational
  • Knowledge of regional, provincial and global labour market needs and trends including the Future of
  • Digital Literacy – Proficient in Microsoft office Suite, Internet and e-mail
  • Ability to develop marketing and learning content on a variety of social media platforms including: LinkedIn, Facebook, Websites, Instagram, Snapchat and
  • Strong oral and written communication skills with exceptional attention to

Education

  • Undergraduate degree in adult education, social sciences or related field
  • Reality Therapy Certified or a commitment to pursue
  • Motivation Interviewing and Stages of Change Training or a commitment to

** While commitment to pursue will be considered, all individuals applying must be able to effectively demonstrate understanding of Motivational Interviewing, Stages of Change and Reality Therapy/Choice Theory and its application to career and employment services.

Preferred:

  • Group facilitation training
  • Computer Facilitation training
  • ColourSpectrums Facilitator training
  • Service Best Facilitator training

Experience

  • Minimum two years experience in career counselling and/or group facilitation, particularly in the human service sector and in community based organizations
  • Preference will be given to combined employment counselling and group facilitation experience.
  • Experience working with clients from various cultural, economic and social backgrounds A combination of education and experience may be

Reporting to: Team Lead Position: Full Time

Compensation:

  • $47,497 annually
  • Employer contribution to RRSP
  • Extended health and dental benefits, Life, AD&D and Disability Insurance after 6
  • Scheduled day off every 3

We are an equal opportunity employer with Human Resource practices that support the recruitment, hiring and retention of a diversified workforce.

Apply by email to Lisa Boryski, Executive Assistant at lboryski@workprep.ca with a cover letter and resume by March 19, 2021.

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